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Privacy Policy

Last Updated: April 6, 2026

1. Introduction

This Privacy Policy describes how ROCKETECH PTE. LTD. (“Rocketech,” “Company,” “we,” “us,” or “our”) collects, uses, and handles your personal data (“Personal Data”), and what choices you have when you use our website, applications, platforms, and services (collectively, the “Services”), including EasySpk, our voice-to-text transcription application (the “App”). By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree to the practices described in this Privacy Policy, please do not access or use the Services. Any capitalized terms not defined herein have the meaning ascribed to them in our Terms of Service.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Services, including Personal Data and Usage Data as set forth below. If you do not provide your information when requested, you may not be able to use some or all of our Services if that information is necessary to provide you with our Services or we are legally required to collect it.

A. Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personal Data may include without limitation:

  • Email address
  • First name and last name
  • Phone number (if you choose to provide it, including where you opt in to receive SMS or other messaging communications)
  • Cookies
  • Usage Data (as defined below)
  • Any other Personal Data that you voluntarily provide to us

B. Usage Data

We may collect information related to your interaction with or usage of the Services, including without limitation: your IP address, device type, browser type and version, pages of our Services that you visit, the time and date of your visit, the time spent on those pages, device language, unique device identifiers, system logs, performance metrics, the application used for dictation, and other diagnostic data related to your interaction with the Services (“Usage Data”). When you access the Services with a mobile device, Usage Data may also include information such as the type of mobile device, mobile device unique ID, mobile IP address, mobile operating system, mobile Internet browser type, and other diagnostic data.

C. Customer Content You Provide

We collect Customer Content that you provide to us in order to use the Services. This may include audio Inputs containing Personal Information that you choose to include (for example, if you say your name in a voice recording) and contextual information that you choose to make available. This content is processed solely to deliver the Services, and you can opt out of context-awareness features at any time through your settings. If you opt to share your content with us for model training, we may also collect pseudonymized text and corrections you provide to improve the performance of EasySpk for all users.

D. Third-Party Platforms

We may collect information when you connect to your account using an account maintained by a third party, such as a social media account (“Third-Party Account”). The Services may collect information about you from your Third-Party Accounts in accordance with your permissions. When you connect to us through a Third-Party Account like Google or Apple, we receive information from that third party identifying your account. We collect and store this information and use it to help you connect to the Services. Connecting your account to a Third-Party Account is completely optional, and you will have the opportunity to grant permission when you attempt to connect. You can revoke permission by logging into the Third-Party Account and disconnecting Rocketech from there. We may retain the information we collected previously from you.

E. Payment Information

When you sign up for any of our Paid Services, our third-party payment processor collects and processes your payment-related information, such as your name, email, billing address, credit/debit card or banking information, or other financial information. We do not directly store your full payment card details.

F. Other Information You Provide Directly To Us

You may have the option to submit additional information as you use our Services. For example, you may choose to participate in surveys where you can provide feedback on our products.

3. Use of Data

Rocketech may use Personal Data and Usage Data for the following purposes:

  • Service Operation. To provide, update, maintain, improve, monitor, and protect our Services. If you choose to share your content with us for model training, we may also use your Customer Content to train our AI models.
  • Communication. To provide customer and technical support, to send service-related emails, and to send marketing emails about new product features or other news about our products.
  • Digital Advertising. To display digital advertising to you on our website or other websites (including through the use of cookies or other technologies).
  • Administration. For transactional, billing, account management, tax, and administrative matters.
  • Compliance. To comply with applicable laws and regulations or a court or other legal order.
  • Risk Mitigation. To detect violations of our legal terms, enforce the legal terms that govern your use of the Services, or to detect, prevent, and respond to potential fraud or misuse of the Services.
  • Interaction Improvement. To develop and improve our marketing activities to better match your interests and preferences.
  • Marketing. To contact you with marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following any unsubscribe link or other mechanism provided.
  • Other. For other lawful purposes with your consent.

Our lawful basis to collect and use your Personal Data and Usage Data will depend on the type of information and the context in which we process it. We may process your information to enter into or perform a contract with you, for the purposes of our legitimate interests (unless your rights and freedoms override those interests), with your consent, or to comply with our legal obligations.

4. Use of Cookies and Other Tracking Technologies

Rocketech, and the third parties we work with, use cookies and other tracking technologies on the Services to collect information about your usage of the Services and your device.

5. Online Analytics and Tailored Advertising

A. Analytics

We may use third-party web analytics services on the Services, such as those of Google Analytics. These vendors use technology to help us analyze how users use the Services, including by noting the third-party website from which you arrive. The information collected by such technology will be disclosed to or collected directly by these vendors, who use the information to evaluate your use of the Services.

B. Tailored Advertising

We engage in advertising for our own products and services and track ad attributions to measure effectiveness. We may use cookies or similar technologies to collect information about your use of our Services to optimize and serve our marketing content based on your interactions with our website and Services. We do not sell your data or use it to optimize ads for other companies.

6. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. We retain your Personal Data for different periods of time depending on what it is, how we use it, and how you configure your settings. We will either delete or anonymize Personal Data once it is no longer needed or after expiration of the applicable retention periods. If we anonymize, aggregate, or de-identify Personal Data, we may use and disclose it for any business purpose. We will also retain Usage Data for internal analysis purposes.

7. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside of Singapore and choose to provide information to us, please note that we transfer the data, including Personal Data, to Singapore and may process it in other jurisdictions. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Rocketech will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Sharing With Others

This section describes when we may disclose Personal Data:

  • Service Providers. We may disclose Personal Data with service providers who are working on our behalf solely to perform services for Rocketech and at our direction. These service providers are contractually restricted from using Personal Data for any purpose other than providing services to Rocketech. Additionally, we may share your data with third-party LLMs in order to provide certain features. Your data is never used to train these services and will be deleted after 30 days.
  • Protection of Rocketech and Others. We may disclose your information to protect the rights, property, or personal safety of Rocketech, its agents and affiliates, its users, and the public.
  • Business Transfers. We may disclose your Personal Data in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, in reliance on our legitimate business interests.
  • Affiliates. We may disclose Personal Data with our affiliates who use Personal Data as set out in this Privacy Policy.
  • Advertising Partners. We may partner with third-party advertising networks, exchanges, and social media platforms to display advertising on our Services or to manage and service advertising on other sites.
  • Others with Your Consent. We may share your Personal Data with other third parties with your express consent.

9. How We Secure Your Information

The security of your data is important to us. We implement technical, administrative, and physical safeguards to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Your Data Protection Rights Under GDPR

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. In certain circumstances, you have the following data protection rights:

  • Access, update, or delete the information we have on you;
  • Have your information rectified if that information is inaccurate or incomplete;
  • Object to our processing of your Personal Data;
  • Request that we restrict the processing of your personal information;
  • Be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format;
  • Withdraw your consent at any time where we rely on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. To exercise any of these rights, please email us at hello@rocketech.it. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

11. Your Rights Under Singapore's PDPA

If you are a resident of Singapore, you have certain rights under the Personal Data Protection Act 2012 (PDPA), including the right to access and correct your Personal Data held by us, to withdraw consent for the collection, use, or disclosure of your Personal Data (subject to legal or contractual restrictions), and to request information about how your Personal Data has been used or disclosed in the past year.

To exercise any of these rights or if you have questions or complaints, please contact our Data Protection Officer at hello@rocketech.it.

12. Children's Personal Data

To use the Services, you must be at least 13 if you reside in the United States, and 16 if you reside anywhere else. If you are under the age of 18, depending on where you live, you may need to have your parent or guardian's consent to our Terms and they may need to enter into our Terms on your behalf. If you are a parent or guardian and become aware that your child provided us with Personal Data, you should contact us at hello@rocketech.it.

13. Service Providers

We may use third-party companies, vendors, personnel, and other service providers to facilitate our Services, provide Services on our behalf, analyze how our Services are used, and provide similar third-party services (collectively, “Service Providers”). These Service Providers may have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

14. Links to Third-Party Websites

The Services may contain links to third-party websites or services. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information by third parties will be subject to the privacy policies of the third-party websites or services, and not this Policy. We urge you to read the privacy and security policies of these third parties before providing information to them.

15. Changes to This Privacy Policy

We'll update this Privacy Policy from time to time. When we make changes, we'll update the date at the top of the Privacy Policy. If a modification meaningfully reduces your rights, we will notify you (by, for example, sending you an email or displaying a prominent notice within the Services). The notice may designate a reasonable period after which the new terms will take effect. Modifications will not apply retroactively. We encourage you to check back periodically to review this Privacy Policy for any changes.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at hello@rocketech.it.

ROCKETECH PTE. LTD.
320 Serangoon Road, #13-05, Centrium Square, 218108, Singapore
Phone: +65 3159 3765