Terms of Service

Welcome to EasySpk! ROCKETECH PTE. LTD. (“Rocketech,” “we,” “us,” or “our”) operates EasySpk, a voice-to-text transcription application (the “App”) and related services (collectively, the “Services”). These Terms of Service (“Terms”) are entered into by and between Rocketech and the individual or entity accepting these Terms (“Customer,” “you,” or “your”), governing your access to and use of the Services. By using or accessing the Services, you are agreeing to these Terms and our Privacy Policy, which explains how we collect and use your information.

To use the Services, you must be at least 13 if you reside in the United States, and 16 if you reside anywhere else. If you are under the age of 18, depending on where you live, you may need to have your parent or guardian's consent to these Terms and they may need to enter into these Terms on your behalf.

1. Your Account

To use the Services, you must create an account. You agree to provide us with accurate, complete, and up-to-date information for your account. We may need to use this information to contact you. You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your devices and account. Do not share your account credentials or give others access to your account. You agree to immediately notify us if you know or have any reason to suspect that your account has been compromised.

2. Your Content

A. Content

All your content remains yours; Rocketech does not own it. However, in order to provide the Services to you, we need your license and permission to do so. Accordingly, when you submit content to the Services, you grant Rocketech, and any third-party services acting on Rocketech's behalf, a worldwide, non-exclusive, royalty-free, sublicensable license to access, reproduce, modify, distribute, transmit, export, display, store, and otherwise use your content for the limited purpose of providing, improving, and protecting the Services.

B. AI Inputs and Outputs

The Services use large language models (LLMs) and other artificial intelligence features (“AI Features”). When you submit or provide audio, text, links, graphics, photos, videos, or other materials to the Services (“Input”), Rocketech uses AI Features to generate outputs based on the Input (“Output”). Input and Output are collectively referred to as “Customer Content.” As between you and Rocketech, and to the extent permitted by applicable law, you retain all ownership rights in Input and you own all Output, and Rocketech hereby assigns to you all of our right, title, and interest, if any, in and to Output.

By using the Services, you grant Rocketech a worldwide, non-exclusive, royalty-free, sublicensable license to access, reproduce, modify, distribute, transmit, export, display, store, and otherwise use Customer Content in any and all media now known or later developed for the limited purpose of providing, improving, and protecting the Services. You maintain control over whether your content can be used to train Rocketech's AI models, through a setting provided in the Services.

C. No Warranties Regarding Outputs

ROCKETECH MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE ACCURACY OF ANY OUTPUTS. YOU SHOULD NOT RELY ON ANY OUTPUTS WITHOUT INDEPENDENTLY CONFIRMING THEIR ACCURACY. OUTPUTS MAY CONTAIN MATERIAL INACCURACIES EVEN IF THEY APPEAR ACCURATE BECAUSE OF THEIR LEVEL OF DETAIL OR SPECIFICITY. YOU ACKNOWLEDGE THAT THE SERVICES AND ANY OUTPUTS MAY NOT REFLECT CORRECT, CURRENT, OR COMPLETE INFORMATION.

D. Third-Party Outputs

Due to the nature of generative AI models, Outputs may not be unique, and Outputs that the Services generate based on materials submitted by third parties (“Third-Party Outputs”) may be similar or identical to Outputs that the Services generate based on your Inputs. You acknowledge that Third-Party Outputs are not your Outputs and that you have no right, title, or interest in or to any Third-Party Outputs.

E. Compliance

Rocketech may review your conduct and content for compliance with these Terms. Additionally, you acknowledge and agree that Rocketech is not responsible for content that users share through the Services.

3. Restrictions

A. General

You may use the Services only as permitted by applicable law, including export control laws and regulations. Additionally, while using the Services, you agree not to engage in any conduct that is abusive or violates these Terms, including the following prohibited conduct:

• Breach or circumvent any security or authentication measures;
• Take apart, decompile, or reverse engineer any part of the Services in an effort to access source code, algorithms, or other intellectual property;
• Access, tamper with, or use non-public areas or parts of the Services, or shared areas of the Services you have not been invited to;
• Probe, scan, or test the vulnerability of any system or network, unless done in compliance with any bug bounty program we may offer;
• Interfere with or disrupt any user, host, or network;
• Sell the Services unless specifically authorized to do so, or purchase the Services from an unauthorized seller;
• Publish, share, or store content that contains child sexual abuse content or promotes extreme acts of violence;
• Advocate hatred or incitement of violence against any person or group of people based on a protected class;
• Access, search, or create accounts for the Services by any means other than our publicly supported interfaces;
• Send unsolicited communications, promotions or advertisements, or spam;
• Send altered, deceptive, or false source-identifying information, including spoofing or phishing;
• Circumvent storage space limits;
• Violate the law in any way;
• Engage in any type of payment fraud; or
• Use the Services, including EasySpk, to record or transcribe another person's speech without their consent.

B. Special Restrictions on Use of AI Features

You will not and will not permit anyone else to:

• Use the AI Features or any Output to infringe any third-party rights;
• Use the AI Features or any Output to develop, train, or improve any AI or machine learning models;
• Represent any Output as being approved or vetted by Rocketech;
• Represent any Output as being an original work or a wholly human-generated work;
• Use the AI Features for automated decision-making that has legal or similarly significant effects on individuals, unless it does so with adequate human review and in compliance with applicable laws; or
• Use the AI Features for purposes or with effects that are discriminatory, harassing, harmful, or unethical.

C. Violations

Rocketech reserves the right, in our sole discretion, to take appropriate action in response to violations of this policy, which could include removing or disabling access to content, suspending a user's access to the Services, or terminating your account.

4. Our Services

Subject to and conditioned on your payment of fees and compliance with all other terms and conditions of this Agreement, Rocketech hereby grants you a revocable, non-exclusive, non-transferable, non-sublicensable, limited right to access and use the Services solely in accordance with these Terms. The Services may allow you to download client software (“Software”), which may update automatically. Provided that you comply with these Terms, we give you a revocable, non-exclusive, non-transferable, non-sublicensable, limited right to use the Software solely to access the Services.

5. Beta Services

Rocketech may release products and features that we are still testing and evaluating (“Beta Services”). Beta Services are labeled “beta,” “preview,” or similar phrases, and may not be as reliable as Rocketech's other services. Beta Services are made available so that we can collect user feedback, and by using our Beta Services, you agree that we may contact you to collect such feedback.

6. Third-Party Services

The Services may operate on, with, or using application programming interfaces and other services operated or provided by third parties (“Third-Party Services”), including without limitation through integrations or connectors to such Third-Party Services that are provided by Rocketech. Rocketech may use third-party LLM providers as Third-Party Services to generate Outputs. These providers do not use your data to train their models, and all shared data is deleted after 30 days. Rocketech is not responsible for the operation of any Third-Party Services nor the availability or operation of the Services to the extent such availability and operation is dependent upon Third-Party Services.

7. Intellectual Property

As between you and Rocketech, the Services are owned by Rocketech and are protected by copyright, trade secret, trademark, and other applicable laws. These Terms do not grant you any right, title, or interest in the Services, our intellectual property, or others' content in the Services. You agree not to change, modify, translate, or otherwise create derivative works of the Services.

8. Our Rights

Rocketech may exercise the following rights at any time and in our sole discretion, and without liability or notice to you (except where prohibited by applicable law): (a) we may change parts or all of the Services and their functionality; (b) we may suspend or discontinue parts or all of the Services; (c) we may terminate, suspend, restrict, or disable your access to or use of parts or all of the Services; (d) we may terminate, suspend, restrict, or disable access to your accounts or parts or all of your content; and (e) we may change our eligibility criteria to use the Services.

9. Privacy

By using the Services, you confirm that you have read and understood our Privacy Policy, which describes how we handle your personal information.

10. Paid Services

A. Payment

Certain parts of the Services are paid or premium services. You can add paid features to your account (“Paid Services”). We will automatically bill you from the date you sign up for a Paid Service, and on each periodic renewal until cancellation. If you are on an annual plan, we will send you a notice email reminding you that your plan is about to renew within a reasonable period of time prior to the renewal date. You are responsible for all applicable taxes, and we will charge tax when required to do so.

B. Cancellation

You may cancel your Paid Services at any time. Refunds are only issued if required by law. Paid Services will remain in effect until canceled or terminated under these Terms. If you do not pay for your Paid Services in a timely manner, we reserve the right to suspend such Paid Services.

C. Payment Processor

We use third-party payment processors (each, a “Payment Processor”) to bill you through a payment account linked to your account. The processing of payments will be subject to the terms, conditions, and privacy policies of the Payment Processor, in addition to these Terms.

D. Changes

We may change the fees in effect on renewal of your subscription based on our business needs, but we will give you reasonable notice of such changes via an in-app notification or message to the email address associated with your account, and you will have the opportunity to cancel your subscription before the new fee comes into effect.

11. Termination

A. Term and Termination

You may stop using the Services at any time. We reserve the right to suspend or terminate your access to the Services with notice to you if Rocketech reasonably believes you have breached these Terms, your use of the Services would cause a risk of harm or loss to us or other users, or you do not have Paid Services and have not accessed our Services for twelve (12) consecutive months.

B. Survival

All provisions of these Terms which by their nature should survive termination shall survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Warranty Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROCKETECH MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES INCLUDING WITHOUT LIMITATION THE OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” ROCKETECH ALSO DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ROCKETECH MAKES NO WARRANTY OR REPRESENTATION THAT THE SERVICES AND THE OUTPUTS WILL: (A) BE TIMELY, UNINTERRUPTED, OR ERROR-FREE; (B) MEET YOUR REQUIREMENTS OR EXPECTATIONS; OR (C) BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROCKETECH WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES OR ANY OUTPUTS; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY CONTENT OBTAINED FROM THE SERVICES, INCLUDING ANY OUTPUTS; AND (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

14. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Rocketech and its officers, directors, employees, and agents from and against all damages, losses, liabilities, costs, claims, demands, fines, awards, and expenses of any kind arising out of or related to: (a) your breach of these Terms; (b) your content including without limitation all Customer Content; and (c) your violation of any applicable laws or regulations in connection with these Terms or the Services.

15. Dispute Resolution

A. Informal Resolution

Before filing a claim against Rocketech, you agree to attempt to resolve the dispute by first emailing us at hello@rocketech.it with a description of your claim. We will try to resolve the dispute informally by following up via email, phone, or other methods. If we cannot resolve the dispute within sixty (60) days of our receipt of your first email, you or Rocketech may then bring a formal proceeding.

B. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law provisions. You and Rocketech agree that any judicial proceeding to resolve claims relating to these Terms or the Services will be brought exclusively in the courts of Singapore.

C. No Class or Representative Actions

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU MAY ONLY RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS, AND YOU MAY NOT BRING A CLAIM AS A PLAINTIFF OR A CLASS MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

16. Modifications

We may modify these Terms from time to time, and will post the most current version on our website. If a modification meaningfully reduces your rights, we will notify you. By continuing to use or access the Services after any modifications come into effect, you agree to be bound by the modified Terms and price changes. If you disagree with our changes, then you must stop using the Services and cancel all Paid Services.

17. Controlling Law

These Terms will be governed by the laws of the Republic of Singapore. However, some countries have laws that require agreements to be governed by the local laws of the user's country. This paragraph does not override those laws.

18. Copyright

Rocketech respects the intellectual property of others. We respond to notices of alleged copyright infringement if they comply with the law. We reserve the right, in our sole discretion and in accordance with applicable law, to delete or disable content alleged to be infringing, and to terminate accounts for actual, apparent, or repeat infringement without any refunds. If you believe your work has been copied in a way that constitutes copyright infringement, please contact us at hello@rocketech.it.

19. General

These Terms constitute the entire agreement between you and Rocketech with respect to the subject matter of these Terms, and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. Rocketech's failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. Rocketech may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.

20. Contact Us

If you have any questions about these Terms, please contact us at hello@rocketech.it.

ROCKETECH PTE. LTD.
320 Serangoon Road, #13-05, Centrium Square, 218108, Singapore
Phone: +65 3159 3765